Terms of Service
Welcome to Zenobu (“we,” “us,” or “our”). By visiting or making a purchase from our website (the “Site”), you agree to the following Terms of Service. Please read them carefully before using our website or placing any order.
If you do not agree to these Terms, please refrain from using our Site or services.
Use of Our Website
You may use this Site only for lawful purposes and in accordance with these Terms. By using our Site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree not to use our products or content for any illegal or unauthorized purpose and not to transmit viruses, malware, or destructive code of any kind.
Violation of these Terms may result in termination of your access to the Site and possible legal action.
Account Creation and Security
To make purchases or access certain features, you may need to create an account. You agree to provide accurate, current, and complete information and keep your account credentials secure and confidential. You must notify us immediately of any unauthorized use of your account.
Zenobu is not responsible for losses resulting from unauthorized access due to failure to maintain account security.
Products and Pricing
All prices, descriptions, and product availability are subject to change without notice. We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities
- Reject orders suspected to be fraudulent or unauthorized
- Correct errors in pricing or product descriptions
Prices are displayed in the applicable currency where available. Shipping and handling fees are calculated at checkout.
Order Acceptance and Payment
After placing an order, you will receive an email confirmation. This does not mean your order is accepted. We reserve the right to refuse or cancel orders due to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
All payments must be made through approved and secure payment methods available at checkout.
Shipping and Delivery
Shipping times vary based on location and product availability. Estimated delivery times are provided but not guaranteed. We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Incorrect customer-provided shipping details
For full details, review our Shipping Policy.
Returns, Refunds, and Exchanges
Please refer to our Refund Policy for full details on eligibility, timelines, and processing.
Intellectual Property
All content on this Site, including text, images, graphics, logos, videos, and software, is the property of Zenobu and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without prior written permission.
Third-Party Services
We may use third-party platforms and tools to operate our store, including payment processors, analytics services, and marketing tools. Your information is handled according to their respective policies.
For more details, review our Privacy Policy.
User-Generated Content
If you submit reviews, comments, or other content, you grant Zenobu a non-exclusive, royalty-free right to use and publish such content for marketing purposes. You agree not to post unlawful, offensive, or infringing material.
Limitation of Liability
To the fullest extent permitted by law, Zenobu and its affiliates are not liable for any indirect, incidental, or consequential damages resulting from:
- Use or inability to use the Site
- Products purchased through the Site
- Errors in content
Our total liability is limited to the amount paid for the order in question.
Indemnification
You agree to indemnify and hold harmless Zenobu, its employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site.
Dispute Resolution
Disputes will first be addressed through informal negotiation. If unresolved, disputes may proceed to binding arbitration in the applicable jurisdiction, unless restricted by local law.
Governing Law
These Terms are governed by the laws of the jurisdiction where Zenobu operates, without regard to conflict of law principles.
Changes to Terms
We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Site means you accept the updated Terms.
Contact Information
If you have questions about these Terms, contact us:
Email: info@zenobu.com